Tuesday, December 17, 2013

Self care for all Dialog services now on a single app

Dialog Axiata PLC (Dialog), Sri Lanka’s premier connectivity provider, has launched yet another service innovation by enabling customers to manage their wide and varied Dialog service portfolio by means of a self-care mobile app.
The Dialog Self Care App opens up a whole new vista in digital experience to customers of Dialog as it empowers them with direct and online access to manage a vast array of mobile, digital television and broadband services at their convenience anytime and anywhere.


The development of this mobile self-care application is yet another pivotal step in Dialog’s continued efforts to enhance customer experience for smart phone and tab users. Through this smart app, customers can check their bill balances, make payments via Star Points, eZCash, credit cards or debit cards, preview and download ring-in tones, activate Dialog Television channels and browse through the electronic program guide. Customers can also view their data usage and manage data packages to suit their usage patterns.
There is much more in store in the Dialog Self Care App for customers. This versatile app allows users to lodge inquiries and register complaints as well as locate the nearest Dialog outlets and Dialog Wi-Fi hot spots.
This secure and interactive app runs smoothly on any smartphone or tablet powered with Android 2.1, IOS 3.0 upwards with just two MB of space required to set up and run within a few seconds.

Description
Empower Dialog User!Dialog Selfcare is an ideal tool for you to assist yourself in managing the vast array of mobile, television and broadband services offered to and utilised by you at Dialog. Through this application you can check your bill balance, preview and download RBT tones, view DTV EPG and obtain a host of other self-care options. You need at least one Dialog account (mobile, broadband or DTV) to become a user of this application. You can install it in your Android phone from any mobile service provider.
Features:
- Bill balance check and payments
- Data usage monitor and data package extensions
- VAS service activation & deactivation
- Ringback Tone search, play and download
- DTV channel activation & deactivation
- DTV EPG (electronic program guide)
- Roaming & call services
- Dialog wifi & store locator
- Lodge service requests
- Tri-lingual support: Sinhala, Tamil & English
and a whole lot more...

Dialod Self care- Download Now (Click the button)
Download the App